A 50% non-refundable deposit is required at time of booking to reserve groups of 20 or more tickets for the Home Opener, Canada Day, New York Yankees, Boston Red Sox and ALL Saturday and Sunday games
A 20% non-refundable deposit is required to reserve groups of 20 or more tickets for all Monday to Friday games, excluding, the Home Opener, Canada Day and all New York Yankees and Boston Red Sox games
Q: When is final payment due for my group booking?
Final payment is due 14 calendar days prior to your game date. Seats not paid for by the 14 day calendar deadline will be released.
Q: Refunds and Exchanges
As a rule, there are no refunds or exchanges on purchased group tickets. Tickets not paid for by the payment deadline will be released. If the number of tickets required is below 20, then all tickets will be re-priced and charged at our full price single game rate.
GROUP DISCOUNT POLICY
Q: How do I qualify for a group discount?
You must be a group of 20 or more people affiliated with a company outing, sports team, school, church, or family celebration etc. To find out if your group qualifies for 2013 group pricing, please contact an account executive.
Group Inventory and discounts are limited and subject to availability.
Q: What are the different discount levels?
Groups of 20-99 tickets per game, per transaction and within the same seating category qualify to receive a group discount (Group orders are subject to approval. Please refer to group pricing grid)
Groups of 100 or more tickets per game, per transaction and within the same seating category qualify to receive the maximum group discount. (Group orders are subject to approval. Please refer to group pricing grid)
Q: Do I receive a group discount for the Home Opener?
Group discounts are not available for the Home Opener on Tuesday, April 2, 2013. Groups of 20 or more will be charged full price less per ticket service charges.
Q: Any other information about the booking policy?
Group discounts are not provided on the day of the game. Group orders must be purchased at least one (1) business day prior to the game and paid in full to qualify for a group discount. Group tickets for a game scheduled on Monday must be purchased on the preceeding Friday.
Q: How do I receive a group greeting on the video board?
Groups of 20 or more receive a greeting on the video board. All group greetings must be submitted at least five (5) business days prior to the game to be included. All group greetings are subject for approval. Ask your group representative for more details.
For fans interested in requesting a Birthday, Anniversary & Congratulatory Greetings a $100 donation to the Jays Care Foundation is required. If interested, please call or email the request to:
Video Board Greeting HOTLINE: 416-341-1020 (accepts messages)