During business hours (8:30 a.m. - 5:30 p.m., MON - FRI) please call (727) 342-5720 to speak to a representative regarding your Burst Pass. You can also e-mail firstname.lastname@example.org with questions or concerns.
During Rays home games at Tropicana Field, please visit one of the locations below to report a Burst Pass lost or stolen. At all other times, please visit the Card Details section of your Burst Pass online account page to report a card lost, stolen, or damaged.
The following locations at Tropicana Field can address your Burst Pass customer service needs, including topping up, registering your card, and reporting a lost or stolen card: