12/03/2012 9:09 AM ET
MLB's Baltimore Orioles choose ProVenue from Tickets.com
Club desires more flexibility and tighter integration of systems for better fan experience
Tickets.com, provider of state-of-the-art technology solutions to over 1000 sports and entertainment clients around the world, and Major League Baseball’s Baltimore Orioles have signed a long term contract for the use of the ProVenue ticketing platform for all events at the team’s iconic Oriole Park at Camden Yards ballpark.
The Orioles are eager to be part of the leading-edge technologies that Tickets.com has developed with the ProVenue platform. Tickets.com were pioneers in Mobile Ticketing, being the first ticketing company to allow fans to search for, purchase and have tickets delivered to a mobile device. Recently, Major League Baseball Advanced Media and Tickets.com took mobile options a step further by being first adopters of Apple’s Passbook application for iPhones.
“It is important that the Orioles utilize new and emerging technologies to benefit our customers,” says Neil Aloise, Orioles Vice President of Ticketing and Fan Services. “We have very sophisticated fans in our region, and they request that we deliver content to them in the latest manner. This includes access to their game tickets and will extend to other programs we will be launching in the future, such as stored value programs. ProVenue and Tickets.com are positioned to help us get there quickly.”
“The Orioles made it clear from the beginning of this process that they were looking for new technologies that would benefit the fan experience, and we’re excited that ProVenue will be at the core of this change for the Club,” said John Walker, President and CEO of Tickets.com. “We’ve seen a shift in the market on the client side towards embracing systems with open-architecture. Along with the Miami Marlins and New York Mets (in 2012), and joining the Philadelphia Phillies for the 2013 season – the Orioles represent the 4th MLB Club to move to Tickets.com in two years. Clearly ProVenue is at the heart of that shift,” added Walker.
Tickets.com will provide ticketing solutions for 16 teams in Major League Baseball during the 2013 season, as well as prominent sports and live entertainment organizations around the world. Built on a hosted, open architecture, ProVenue offers functionality and extensibility beyond what has been traditionally available to teams and venues in live entertainment, and is quickly developing a reputation for its innovative solutions.
About Tickets.com, Inc.
Tickets.com is a leading provider of fully integrated event ticketing technologies, solutions, and services for thousands of top arts, entertainment, and sporting events worldwide. Delivering the latest in ticketing technology, Tickets.com offers the advanced ProVenue® ticketing platform, which serves as the core of a comprehensive web-based suite of integrated features, products, and services that help clients enhance ticket sales, marketing efforts, and overall customer experience. A wholly owned subsidiary of MLB Advanced Media, LP since 2005, Tickets.com is headquartered in Costa Mesa, CA, and has regional offices across the U.S. and around the world. The company also sells tickets directly to consumers through its website at www.tickets.com.
This story was not subject to the approval of Major League Baseball or its clubs.