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Orioles Job Opportunities

Full-time Positions

JOB TITLE: Programs & Promotions Manager

FLSA STATUS: Exempt

DEPARTMENT: Community Relations

REPORTS TO: Director, Community Relations & Promotions

SUMMARY: The successful Programs & Promotions Manager will have the knowledge, skills and abilities to manage promotional efforts for the club.

DUTIES AND RESPONSIBILITIES:

Primary duties to include, but not limited to the following:
  • Create, plan and implement new programs and promotions to enhance image of the organization, increase revenue, and provide superior fan experience
  • Facilitate all product procurement for promotions and programs; from purchasing requisition through receiving inventory, distribution, product maintenance, and warehouse organization
  • Develop and maintain a budget
  • Execute existing special programs such as Junior Orioles Dugout Club
  • Assist in player participation for appearances, events, and promotions
  • Manage seasonal promotional staff of 20 to execute in-game and out of park promotions, events, and appearances
  • Evaluate each promotion for the return on investment and complete a cost benefit analysis
  • Research and develop new events and promotional concepts as they relate to the overall goals of the company
  • Work closely with other departments to develop, create, and promote events
  • Establish relationships with promotional vendors for procurement of promotional items

QUALIFICATIONS:

  • Ability to prioritize workload; take ownership and administer projects with little guidance
  • Demonstrated oral and written communication ability
  • Ability to operate under pressure and meet tight deadlines
  • Strong baseball knowledge and understanding of club history and fan base
  • Experience in vendor negotiation and ability to provide a database of preferred vendors, a plus
  • Bachelor's degree, preferably in sports administration, communications, marketing or business
  • 2-3 years work experience in promotions/marketing/event planning
  • Demonstrated ability to show creative, analytical, organizational, time management, and planning skills.
  • Must be detail oriented
  • Must be able to frequently lift objects weighing up to 50 pounds
  • Must have strong customer service and negotiation skills
  • Ability to work long hours, holidays and weekends
  • Knowledge of Microsoft Office Word, Excel and PowerPoint required.

Resume and cover letter should be sent via email to wmorrison@orioles.com or via fax 410-547-6273, or can be mail to: Baltimore Orioles, 333 West Camden Street, Baltimore, MD 21201, ATTN: Human Resources. We are unable to take phone calls regarding resume status.

The Baltimore Orioles are an Equal Opportunity Employer.

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Orioles Internship Program

OVERVIEW
The Orioles internship program is intended to provide valuable and practical educational experiences for the student. This experience is gained by watching and performing tasks while under the close supervision of an Internship Mentor. All internships are unpaid and must count toward academic credit. In addition, the student is not entitled to a job with the Orioles at the conclusion of the internship.

REQUIREMENTS
Students seeking an internship should meet the following criteria:

  • Current student in a college/university with at least 2.75 overall GPA and a 3.0 major GPA, with a declared major.
  • Ideal candidates should have excellent communication, computer, and organizational skills.
  • Must have a fan-friendly attitude.
  • During the off-season, interns should be available Monday through Friday, from 9-5.
  • During the season, interns will follow the schedule set by the department and baseball schedule. This may include working days, evenings, weekends, and holidays.

HOW TO APPLY
Interested students can apply by sending their resumes along with a cover letter via mail, fax, or e-mail to:

Baltimore Orioles
Human Resources
333 West Camden Street
Baltimore, MD 21201
410-547-6273 (FAX)
wmorrison@orioles.com

Included in the cover letter should be area of interest and dates of availability. For planning needs, Fall term is September - December; Spring term is February - May; Summer term is June - August.
Due to the high volume of resumes we receive we regret that we will only be able to respond to those students in whom we have an interest.

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WE ARE CURRENTLY SEEKING INTERNS FOR THE FOLLOWING POSITIONS:

Corporate Sales and Sponsorship - (Fall Term, Spring Term, Summer Term)
The intern will be exposed to contracts and proposals for sponsorship accounts. Providing fulfillment duties for existing accounts and creating new proposals are just two of the many experiences the intern will learn. The intern may also assist with promotions and game day events related to servicing of sponsor contracts. Under the direction of the Internship Mentor, the intern will also perform research and work on special assignments as needed.

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Ballpark Operations - (Fall Term, Spring Term, Summer Term)
This intern will experience and learn skills related to venue management. They will actively learn by helping to oversee a staff of approximately 200 event staff employees. The intern will also, under the direction of the Internship Mentor, be introduced to the maintenance aspect of venue management. This may include assisting the department by maintaining a variety of reports/logs that pertain to the safe and efficient operation of the ballpark.

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Public Relations - (Fall Term, Spring Term, Summer Term)
The intern will learn and develop skills in effectively dealing with the media and public by working in the public relations office. Research and statistical skills will be honed in this internship opportunity. Prior experience with a sports team or college sports information office is preferred, but not required. The applicant must be willing to work nights and weekends during the season.

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Orioles Seasonal Opportunities

The Orioles are looking for enthusiastic, outgoing, courteous and professional individuals to join our Event Staff for our 60th Anniversary Season.

Special notes:
  • Baltimore Orioles is an Equal Opportunity Employer
  • Background checks will be performed on all candidates hired
  • Please indicate the position desired on either the resume or application
  • We are unable to take phone calls regarding application status

To apply for any of our seasonal openings, please download our application [.pdf] »
(Get Adobe® Reader®).

Seasonal candidates may fax a completed application to 410-547-6273, or send via mail to:
Baltimore Orioles
333 West Camden Street
Baltimore, MD 21201

If you enjoy being surrounded by baseball, these seasonal positions may be for you. All positions require strong interpersonal communication skills and a willingness to assist fans in a polite, friendly manner. Every employee is expected to have a basic knowledge of Oriole Park at Camden Yards and be able to locate areas within the ballpark. Some positions require standing for long periods of time and exposure to all types of weather. Applicants must be able to work long hours, including days, nights, weekends, and holidays. Candidates must have some experience working with people in a customer-service capacity.

Ballpark Tour Guides (Seasonal/Part-time)

Out-going, knowledgeable baseball fans are needed to become Ballpark Tour Guides for Oriole Park at Camden Yards. Guides take fans on a 75- minute walking tour of the ballpark, providing statistical and historical information along the way that encompasses the entire Camden Yards neighborhood. The rate of pay is $8.00 per hour. All applicants must be available between the hours of 10 am and 3 pm between the months of February and October.

Our Guides have the following qualifications:

  • Experience working with children
  • Ability to speak in front of a large group
  • Friendly and up-beat personality
  • Ability to work in all weather (heat, cold, rain)
  • Basic knowledge of Oriole Park and the Baltimore Orioles

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Ball Girl or Ball Boy (Seasonal)

Ballperson tryouts will be held Saturday, March 1 at Oriole Park at 12 noon. Ball girls and ball boys serve as ambassadors for the Orioles team. They participate in pre-game ceremonies as well as some pre and postgame ballpark events. During the game, they are expected to field foul ground balls cleanly, and engage the crowd with spirited cheers, conversation, and other promotional activities. Learn more » 

Qualifications:

  • Baseball or softball experience
  • Knowledge of Major League Baseball rules
  • Ability to interact with and engage large crowds
  • Strong communication and customer service skills
  • Outgoing and affable personality
  • Flexible schedule - ability to work days, nights, weekends, or holidays
  • Ability to work outdoors in various weather conditions
  • Must be at least 18 years of age

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Event Staff (Seasonal/Game-time)

Out-going and fan-friendly individuals are needed to become members of our Event Staff. Our Event Staff members greet fans entering the ballpark, assist fans in scanning tickets for entry to the park, provide directional information to fans regarding seating, concessions, emergencies, and maintain an up-beat, family atmosphere so that all fans can enjoy the game. The rate of pay is $8.00 per hour. Applicants must be available for the majority of home games for the Orioles 2013 schedule.

Our Event Staff have the following qualifications:

  • Excellent communication skills
  • Enthusiastic, courteous, and fan-friendly
  • Ability to work in all types of weather (heat, cold, rain)

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Sales & Fan Services Representative (Seasonal/Part Time)

The representatives provide the highest level of customer service to Orioles fans via incoming calls to our main phone queue. Our representatives are able to sell group tickets and season ticket plans. In addition, they are able to answer fan questions related to general team policies. Each representative is responsible for keeping fans aware of various ticket opportunities that become available. A strong work ethic and desire to grow business is necessary to become successful in this opportunity. A portion of this opportunity will involve making out-bound sales calls. You must enjoy speaking on the phone and the challenge of problem solving. A flexible schedule is required, as well as working evenings and weekends during our 2013 season. The rate of pay is $8.00 per hour.

Our Representatives have the following qualifications:

  • Strong verbal communication skills & a true desire to serve
  • Computer experience
  • Ability to work in a fast-paced environment
  • Some cold-calling experience
  • A customer service background

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Sales & Fan Services Ticket Seller (Seasonal/Part time)

Within our Box Office, staff members sell individual game tickets on both game and non-game days. The responsibility of the ticket seller is to provide a smooth transaction for each customer, ensuring the customer is aware of all available tickets and promotions. Each seller is expected to understand the seating layout of the ballpark and prices, including discounts. They must balance their bank at the completion of each shift. Applicants must be available to work the majority of home Oriole games. The rate of pay is $8.00 per hour.

Our Ticket Sellers have the following qualifications:

  • Computer knowledge
  • Ability to work in a fast-paced environment
  • Cash-handling experience
  • Strong customer service skills
  • Flexible schedule

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Fan Assistance Representative (Seasonal)

If you have a true desire to serve fans, this position may be for you. We are scouting for individuals who can provide the highest level of customer service to join our Fan Assistance team. The rate of pay is $8.00 per hour. Team members should have a flexible schedule that includes working at least 80% of our home games.

Our Fan Assistance Representatives have the following qualifications:

  • Excellent customer service skills
  • Ability to solve problems under pressure
  • Excellent communication skills
  • Ability to work the majority of our home games
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Career Introductory Program

The Baltimore Orioles Career Introductory Program is designed to gain experience and insight into the promotional aspect of game day operations for a Major League Baseball team.

Learn More

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