To learn about our efforts to improve the accessibility and usability of our website, please visit our Accessibility Information page. Skip to section navigation or Skip to main content
Below is an advertisement.

MLB.com Account Information

  1. Where can I find additional support or customer service?

    If your question isn't answered here, please check the other sections of the FAQs or visit the MLB.TV Support Forum. You can also contact our Customer Service Department.

  2. How do I create an MLB.com account?

    To create an account, click on the word Register in the horizontal bar at the top or bottom of most MLB.com pages. On the "Login or Register" page, select "I don't have an MLB.com account", and complete the requested fields. The email address and password you enter will be used for future Logins. Before you click Login, make sure to double-check the spelling of your e-mail address and remember that your password is case sensitive.

  3. I had a subscription to MLB.TV, MLB.TV Premium, MLB.com Gameday Audio, or Postseason.TV in a previous season. Do I need to create a new account?

    No, you should sign in as an existing account holder. If you do not remember your password, you can click on the Forgot Your Password link. If your e-mail address or any other information has changed, you can update your account once you have logged in by clicking on My Profile.

  4. How do I change the e-mail address associated with my MLB.com account?

    If you would like to change the email address associated with your MLB.com account, click on "Profile" after logging in through the "Login" button on the top right of most MLB.com pages. This will bring you to your Profile Page.

    In the "Account Information" section of the My Profile page that opens once you have logged in, click on the "Change" link above your e-mail address on the top of the page. In the window that opens, enter your new e-mail address and click "Save Email".

  5. How do I change the password associated with my MLB.com account?

    If you would like to change the password of your MLB.com account, click on "Profile" after logging in through the "Login" button on the top right of most MLB.com pages. This will bring you to your Profile Page. On this page, click on "Change" next to where it says "Password".




    In the window that opens up, enter your current password and the new password, in their requested boxes. Type your new password in both the "New Password" and "Confirm Password" boxes to make sure that you have spelled each correctly and that the password boxes match. Your new password must be six to fifteen characters long, and contain only numbers and/or letters. Then click Save Password.




    Once you have saved the new password, you can use it to log in to MLB.com.

  6. How do I change the nickname associated with my MLB.com account?

    "If you would like to change the nickname associated with your MLB.com account, click on "Profile" after logging in through the "Login" button on the top right of most MLB.com pages. This will bring you to your Profile Page."

    In the My Profile page that opens once you have logged in or clicked on the "My Account" link, under the "Personal Information" section, click on the "Change" link to the right of where it says "Nickname" in the middle section of the page. In the window that opens, enter the new nickname you would like and then click "Save Nickname".

  7. What should I do if I forget my password?

    If you forgot your MLB.com account password, click on the "Login" button on the top right of most MLB.com pages. Then click on the "Forgot Your Password?" link in the Login window.

    On the following page, enter the email address associated with your MLB.com account for us to send you a new password. Check your email for the password that we have sent you. Use this new password to log in to MLB.com. After logging in, we recommend changing the password to one that you would prefer.




  8. I clicked "Forgot Your Password" and did not receive a new password e-mail.

    If you have a spam filter enabled on your e-mail account, then the e-mail with your new password may have been marked as spam. Check your spam folder for the email. If there was a typo in your e-mail address when you signed up or you no longer have access to the e-mail address associated with your MLB.com account, than you should send an e-mail to passwordhelp@website.mlb.com or call Customer Support toll free in the U.S. at (866) 800-1275.

  9. How can I subscribe or unsubscribe to e-mail newsletters and alerts?

    Log in to your MLB.com account. If you already logged in, select "Email Subscriptions" from the drop down menu on the top right of most MLB.com pages. On the Email Subscriptions page click "Update". From the next page, you can select the newsletters you would like to receive. When you are finished, click on the "Save Subscriptions" button to update your newsletter preferences.

    Back to Top ^