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Account Management

OVERVIEW | CLUB SEATS | TRIBE REWARDS | ACCOUNT MANAGEMENT

The Indians now are managing and processing Season Tickets through Tickets.com and their MyTickets system. MyTickets will give fans a convenient and simple way to manage their Season Ticket account.

What you can do with MyTickets?

  • Season Ticket Renewal - Quickly and easily renew your season ticket plan.
  • Easily Access your Season Ticket Account - View your tickets, forward or sell tickets electronically (coming soon), make a payment and renew your season tickets.
  • Forward Tickets - Once available, you will be able to send your 2015 tickets electronically to family, friends or colleagues by using the fast and secure Ticket Forward system.
  • Connect with MLB.com Account - Season Ticket Holders will now be able to seamlessly link their Season Ticket account with all MLB.com activity, including single game purchases, app downloads, and more!

How to Use MyTickets


  1. Log into your MyTickets Account
  2. You will find the season ticket package(s) on your home screen. If multiple orders exist, they will each be displayed with a "Renew" button. (If you do not see the Renew option, click on the To-Do list button at the top of the page).
  3. Click on the "Renew" button for your order
  4. The next screen will show your specific plan and seat location along with Payment Options
  5. Enter all necessary credit card information and select "Submit Payment" (Please note, the address on your Indians Season Tickets account must match your billing address) You will receive an email confirming your payment

Visit MyTickets

MLB.com Ballpark App

With a smartphone, fans can access their My Indians Tickets account within the MLB.com Ballpark app. Using My Tickets Mobile, you can browse your ticket inventory, scan in to the ballpark, forward tickets to a friend and recall tickets.

How to Use the App

  • To access your tickets directly through the MLB.com Ballpark app, link your My Indians Tickets account to your MLB.com account. Simple step-by-step directions for completing this process can be found HERE.
  • After opening the MLB.com Ballpark App, click the Tickets tab at the top of the screen to view your ticket inventory.

Other Features

  • Unlock offers and check in to games using iBeacon technology
  • Easily purchase tickets to a game by clicking the Offers & Promos link
  • View your check-in history and access exclusive content with My Journal
  • Explore the park with interactive concourse maps, directories and concession menus
  • Find out your favorite player and ballpark entrance music
  • Contact Fan Services to report any issues or disturbances