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Address/Phone Number
Baltimore Orioles
Oriole Park at Camden Yards
333 West Camden Street
Baltimore, Maryland 21201
Phone Number: 888-848-BIRD
Fax: 410-547-6277

Alcoholic Beverage Service
Vending of alcohol in the stands will conclude at the end of the 7th inning, or three hours after the scheduled first pitch, whichever comes first. Concession stand sales of alcohol will be terminated at the end of the 8th inning, or three and a half hours after the scheduled first pitch, whichever comes first. ARAMARK requires a valid state or government-issued ID for the purchase and consumption of alcohol within the park. There is a limit of two alcoholic beverages per person, per transaction with valid ID. ARAMARK reserves the right to refuse sale/service of beverages to anyone who appears to be intoxicated or is without valid ID.

All You Can Eat Left Field Club
See "Left Field Club Picnic Perch".

Animals
Service animals are the only animals permitted within the gates of Oriole Park at Camden Yards.

Anthem Singers
Anyone interested in performing the National Anthem prior to an Orioles game should send a resume outlining past singing performances, along with an a capella version of the National Anthem. Please direct this correspondence to:
Baltimore Orioles
Attn: Ballpark Entertainment Department
333 West Camden Street
Baltimore, MD 21201

Assisted Listening Devices
Assisted listening devices for the hearing-impaired are available at the Fan Assistance Centers behind home plate on the Lower Level Concourse and on the first floor of the Warehouse. TDD equipped pay telephones are available in four locations: behind home plate on the Lower Level Concourse, in Left Field of the Lower Level Concourse (near Section 78), behind home plate on the Club Level Concourse, and behind third base on the Upper Level Concourse (near Section 346).

Autographs
Time permitting, players and coaches may sign autographs from the time the gates open until 45 minutes prior to the start of each game. At that time, ushers will ask fans to return to their seats. Additionally, every Monday and Thursday game, former Orioles will be signing autographs at the ballpark. Scheduled autograph sessions take place at various locations around the region throughout the season.
Get a complete listing of players and additional information.

Automated Teller Machine (ATMs)
A total of nine Chevy Chase ATMs are located throughout the ballpark. Two ATMs are located at the north end of the Warehouse near Gate H along Eutaw Street. One is located adjacent to the First Aid section near Gate D on the Lower Level Concourse. There are two in the upper level home plate plaza elevator entrance across from section 336, and one on the Club Level across from section 242-244. ATMs can also be found in Pastimes, on the 1st base deli and the 3rd base deli.

Bags
All items that are allowed into the ballpark will be inspected. Purses, diaper bags, backpacks and camera bags will be permitted into the ballpark, but items must fit into a 16" x 16" x 8" box.

Baltimore Orioles Charitable Foundation
The Baltimore Orioles Charitable Foundation is very active in the community and makes donations to various local, civic and charitable organizations as part of the OriolesREACH efforts. To make a contribution, contact the Orioles Community Relations Department at (410) 547-6179.

Banners/Signs
The Orioles welcome fan support in the form of handmade banners and signs. To ensure that all fans will have an unobstructed view of the ballgame, the Orioles do not permit the hanging or carrying of banners anywhere in the ballpark. Banners may be displayed before and after the game and between innings only. Banners are subject to confiscation if the content is commercial, political, and/or in bad taste according to the Orioles' discretion.

Batting Practice
Typically, batting practice begins two hours and fifteen minutes before each home game. Fans are able to enter Oriole Park via the Eutaw Street gates (A and H) two hours prior to game time to watch batting practice from Eutaw Street and the Flag Court. Infield practice begins 40 minutes before the scheduled first pitch. All times are approximate and pre-game practices are subject to change or cancellation.

Birthdays
The Baltimore Orioles would like to wish a Happy Birthday to our fans who are visiting on their special day, and have a variety of offers and packages available to help commemorate the occasion.

Come Free On Your Birthday!: New for 2009, the Orioles are offering a free ticket to everyone on their birthday. To participate, visit orioles.com/birthdays to register your birthday, and we will send you a voucher good for one ticket to a non-prime game in your birthday month. For those fans with offseason birthdays, don't worry! Fans with birthdays from January to March can receive a voucher to an April game, and fans with birthdays in October through December can come to a game in September.
Request now »
Birthday Certificate: Visit any of our three Fan Assistance locations to receive a free certificate customized to commemorate your birthday at Oriole Park.

Kids' Birthday Package: For children 14 and under, the Orioles offer a special all-inclusive package for your group of 12 or more. For $25 per person ($35 per person for prime games), each member of the birthday party receives a game ticket in the Terrace Box area in right field, as well as vouchers good for a kid-sized hot dog, popcorn and soda. In addition, your party will be announced on the Oriole Park video board, and the Oriole Bird mascot will make a visit during the game to the birthday section. For complete details, visit orioles.com/birthdays.
Request now »
Oriole Bird Visit: For the first time, you can schedule to have the Oriole Bird visit you while you are here at the game. You select the inning from a list of options, and for a $75 donation to the Orioles Charitable Foundation, with proceeds going to Shannon's Fund, the Bird will bring a goody bag to the birthday boy or girl right to his or her seat! Reservations must be placed at least 24 hours in advance by calling 888-848-BIRD.

Scoreboard Surprise: See "Scoreboard Surprise"

For more information on any of our birthday offerings, visit us at orioles.com/birthdays or call us directly at 888-848-BIRD.

Boog's BBQ
Located under the green tent behind the center field bleachers on Eutaw Street is Boog's BBQ. During virtually any Orioles home game, Boog Powell, the former All-Star first baseman, can be found signing autographs and stirring up some of Maryland's finest barbecue beef and pork. Additionally, Boog's BBQ is available on the Club Level behind home plate.

Breezeway
The Breezeway is the area just outside Gate A that allows fans to walk under the south end of the Warehouse toward the MARC Trains and the Light Rail. It is also a designated drop-off/pick-up point for handicapped and/or elderly fans.

Bud Light Warehouse Bar
The Bud Light Warehouse Bar is located on Eutaw Street next to Pastimes Café. This is the place to be before, during and after every Orioles home game. The Bud Light Warehouse Bar opens when Eutaw Street opens, two hours before the scheduled first pitch, and remains open until one hour after the final out. Arrive early and enjoy the Orioles All-Access Pre-Game show hosted by Tom Davis and Dave Johnson, broadcast live for one hour prior to the first pitch.

Camden Club
The Camden Club restaurant is a spectacular dining and entertainment facility located on the seventh and eighth floors for the Warehouse, providing a stunning view of the playing field. The Camden Club offers full-service elegant dining, as well as the less formal Grille Room. For more information regarding the facility or membership, please call (410) 332-4633, x1147. Daily entrance passes for non-members of the Camden Club may be purchased on Eutaw Street at the Camden Club kiosk two hours prior to game time. Passes are sold based on availability for each individual game.

Camera/Video Equipment
Guests are welcome to bring cameras and video recorders into the ballpark for personal use. However, any photographic equipment cannot be used to reproduce the game and must not interfere with other fans' enjoyment of the game.

Club Level
The Club Level at Oriole Park offers amenities including a climate-controlled concourse, multiple lounges, and waiter/waitress service in select areas. In addition, the Club Level features six full-service bars, including the Bacardi O Lounge, five concession stands and the Diamond Bistro, featuring "Boog's BBQ." It is accessible via the home plate elevators as well as the escalators on the first and third base concourses. This level is exclusive to Club Level ticket holders.

Container Policy
No hard-sided coolers, Thermos bottles, glass bottles, cans, beer or other alcoholic beverages will be permitted into the ballpark or claim checked at the entrance gates. Also, non-alcoholic beverages in plastic bottles will be permitted into the park. All items will be checked at the gates and any beverage which has been opened or partially consumed prior to entry is subject to confiscation if it is thought to contain alcohol. In addition, no plastic or paper cups containing beverages will be permitted into the park at the entry gates.

Defibrillators
In case of emergency, defibrillators are located throughout Oriole Park in the following locations: Lower Deck (outside of the Women's Restrooms located near sections 17-22, 58-64, 72-79 and 84-87); Club Level (across from Suite 63, across from Suites 7/8 by the Service Elevator, and across from the Concierge Desk).; and the Upper Deck (outside the Men's Restroom near section 324, outside the First Aid room near section 348, and outside the Women's Restroom near section 364).

Designated Driver Booth
The ARAMARK Designated Driver Booth is located near the Fan Assistance Center behind home plate on the Lower Level Concourse. Fans of legal drinking age, who hold a valid driver's license, are eligible to become "designated drivers." In return for signing a pledge not to drink alcoholic beverages during the game and for accepting the responsibility for driving other members of their group home, Designated Drivers will receive coupons that can be redeemed at Oriole Park concession stands for free soft drinks during the game. Fans should sign up prior to the start of the 2nd inning to ensure they can participate in the program. The Designated Driver Booth will remain open until approximately 30 minutes after the scheduled first pitch.

Diamond Bistro
Boog's BBQ may be found at the Diamond Bistro on the club level of the ballpark. The Diamond Bistro features chef prepared entrees, crab cakes, sides and desserts and is located on the club level behind homeplate. The Diamond Bistro is open to all season ticket holders who may enter via the Homeplate Plaza elevators. This facility is also available to all club level patrons. The Diamond Bistro opens with the ballpark gates and closes at the conclusion of the 5th inning.

Directions to Downtown Baltimore
Get tips to help you pick the best route to Oriole Park at Camden Yards »

Emergency Phone Call Registration
Fans expecting emergency calls should register their seat locations at the Fan Assistance Centers in the Warehouse behind home plate on the Lower Level Concourse, or in the Upper Deck elevator lobby. If a call is received, the Fan Assistance Centers will dispatch a person to that seat location with a message. Public address or scoreboard paging is not permitted. Fans are also advised to leave their seat location with friends, family, baby-sitter, etc.

Equal Access Accommodations
Get complete information on Equal Access Accommodations at Oriole Park »

Parking: Accessible parking spaces have been reserved for disabled season plan holders utilizing equal access seating. A limited number of accessible parking passes are sold in advance of each game. The remaining accessible individual parking spaces are available on a first-come, first-served basis and are located in Lots A & B. Parking in these spots requires a state-issued handicapped license plate or hangtag. Should these extra spaces be filled, attendants will direct fans to the nearest open parking or to the stadium's designated Drop-Off areas.
More information »

Drop Off Areas: For any car or bus, we have three drop-off areas available to both drop off and pick up passengers. Drop-off points are available at the east side of the Warehouse at the breezeway (directly next to Gate A), at Home Plate Plaza on the Russell Street service drive (next to Gate D) and at the north end of the service drive (next to Gate F). Calling Fan Services at (888) 848-BIRD in advance of the game is recommended to make arrangements to utilize these drop-off points.

Seating: Wheelchair accessible seats are located throughout the ballpark in virtually all ticket categories. These seats may be purchased in advance by calling the Orioles at (888) 848-BIRD, by calling TicketMaster Customer Service at (301) 808-2405, or by visiting the Orioles Park Box Office.

Escalators/Elevators: Escalators are available to reach the upper levels of the park near first base and in the left field area. Elevators are available behind home plate (near Section 36) and in left field (behind Section 78).

Eutaw Street
Eutaw Street is the festive area located between the Warehouse and the ballpark. Eutaw Street is open daily. However, for evening games, Eutaw Street closes at 3 p.m. to the general public. At 5:00 p.m., it re-opens to fans holding tickets for that night's game.

Fans who enter the ballpark on Eutaw Street between 5:00 and 5:30 p.m. are free to roam the bleachers and Flag Court in search of batting practice home run balls and to enjoy any of the carnival-style attractions and concession areas, including the Bud Light Warehouse Bar, located up and down the street.

Fans strolling down Eutaw Street might look for any of the following: the brass baseballs embedded into the sidewalk marking the spot where home runs cleared the right field fence and landed on Eutaw Street; a plaque to mark the spot where Ken Griffey Jr. hit the Warehouse during the All-Star Home Run Hitting Contest; the Orioles Hall of Fame plaques which are located near the north end of Eutaw Street; and, just outside the north end of Eutaw Street and Gate H are the 4-foot aluminum monuments depicting retired Orioles uniform numbers and the Babe Ruth statue.

Fan Assistance Centers
The Fan Assistance Centers, located behind home plate (on both the Lower and Upper Level Concourses) and in the Warehouse (near Gate H on the first floor), operate from the time the gates open until 30 minutes after the game ends. At these locations, fans may obtain information, offer suggestions, and receive assistance with any situation that may occur during their visit to Oriole Park at Camden Yards.

Fan Code of Conduct
Fan Code of Conduct Courteous behavior is expected of all fans. Any fan infringing on another fan's enjoyment of the game is subject to ejection from the ballpark. Our staff will intervene when necessary to support an environment where fans can enjoy the baseball experience free from the following behaviors: Foul/abusive language or obscene gestures; intoxication or other signs of impairment related to alcohol consumption; displays of affection not appropriate in a public setting; obscene or indecent clothing; any disruption to the progress of the game by a fan's action or unauthorized persons on the playing field; fans seated in a location other than their ticketed seat. If anyone is interfering in another fan's enjoyment of the game, they are encouraged to contact the nearest usher or visit one of our three Fan Assistance Centers.

Also, if you need to contact Oriole Park security or an event staff supervisor while at the Park, now you can do so without leaving your seat. Simply text your concern or issue for a prompt response. Text "Orioles" then then the issue and seat location to 41513. Standard SMS rates apply.)

Fan Mail
Letters to Orioles players should be sent to the individual player at the following address:

c/o Baltimore Orioles
Oriole Park at Camden Yards
333 West Camden Street
Baltimore, MD 21201

Players are responsible for their own mail. It is recommended that if you would like a response, you include a self-addressed, stamped envelope. The organization cannot assume responsibility for lost items, misdirected articles, or unanswered questions.

Fan Feedback
The Orioles are interested in our fans' opinions and feedback. Throughout the season, fans can provide their feedback through in-park surveys, visiting one of our three Fan Assistance Centers, or e-mailing Orioles BirdMail.

First Aid
First Aid rooms are located behind home plate on both the Upper and Lower Level Concourses. Registered nurses, a doctor, and paramedic units are on duty during each game. Suntan lotion, aspirin, Band Aids, and other items are available through Med-a-Vend vending machines located near first base, home plate, and third base on the Lower Level Concourse, as well as behind home plate on the Club Level Concourse.

First-Time Visitors
We welcome all of our first time visitors and would like to help make sure that your first visit to Oriole Park is the experience of a lifetime. To get started, we recommend the following unique attractions at the ballpark:

• Visit any of our three Fan Assistance centers for a free certificate commemorating your first visit to Oriole Park at Camden Yards
• Stroll along Eutaw Street and be sure to visit Boog's BBQ and try Oriole Park's signature dish
• Adults can try Oriole Park's signature frozen cocktail, the Bacardi O Squeeze Play, served in a collectible glass, at one of several locations throughout the park."
• Visit Noah's Pretzels for a script "O" soft pretzel in a variety of flavors and styles, including several that meet certain dietary restrictions

During your visit, please feel free to stop at one of our Fan Assistance locations or ask an usher if you have any questions.

Flag Court
The Flag Court is located between the right field out-of-town scoreboard and Eutaw Street. Each American League team has a flag which is flown in order of the standings. This is a popular spot for standing room only patrons to watch the game.

Food Concessions
Pastimes Café, located on the first floor of the Warehouse, provides a café-type atmosphere with seating for 240 and features grillworks specialties, Maryland crab cakes, pizza, salads, and other assorted fare. Concession stands including three deli bars are located throughout the Upper and Lower Level Concourses of Oriole Park, and offer a wide variety of ballpark fare.

The Club Level at Oriole Park offers six full-service bars, including the Bacardi O Lounge, five concession stands and the Diamond Bistro, featuring "Boog's BBQ," which is available for Club Level ticket holders.

Game-Used Baseballs
Fans can visit the OriolesREACH Community Booth inside Gate D on the lower concourse starting in the 6th inning of each home game to purchase game-used baseballs from the 2009 season-possibly some from that day's game. Prices start at $30 and all proceeds benefit the Orioles Charitable Foundation.

Gate Opening Times
For all Orioles home games, Gates A and H (at either end of Eutaw Street) will open 2 hours prior to game time to allow fans to enter the park. At this time, fans can watch batting practice from Eutaw Street, the Eutaw Street Bleachers, and the Flag Court. The Bud Light Warehouse Bar also opens at this time. All other gates will open 1 ½ hours prior to game time, and at this point all fans may enter the seating bowl. All gate opening times are subject to change.

Hotel Information
The Official Baltimore Orioles hotel:

Sheraton Inner Harbor Hotel
300 South Charles Street
410-962-8300

There are several other hotels located within walking distance of Oriole Park at Camden Yards. More information ».

Junior Orioles Dugout Club
The Junior Orioles Dugout Club presented by Chick-fil-A is a mini-plan for mini-fans. Kids ages 14 and under who join the Club will receive a membership card, a lanyard and ticket holder, an Orioles hat and tickets to 10 pre-selected Orioles games, all in a collectible lunchbox! Friends and family members of Dugout Club members can purchase tickets on Dugout Club days for only $6 each.
More information »

Kids' Corner
The Kids' Corner, located near Gate C, features entertainment for younger fans, including a moon bounce, speed pitch, climb and play area and more!

Kids Night
Every Thursday home game at Oriole Park, kids 10 & under can receive a FREE Upper Reserve seat when accompanied by a paying adult. Up to two kids can receive free tickets with every adult, so bring he kids and enjoy a great family night at Oriole Park! Kids Night tickets are available at the Oriole Park Ticket Windows.

Left Field Club Picnic Perch
With the Left Field Club Picnic Perch, fans receive a Left Field Club Box seat (Sections 272-288), access to the exclusive Club Level at Oriole Park, as well as All-You-Can-Eat hot dogs, nachos, peanuts, popcorn, ice cream, and soda. Fans that purchase Left Field Club Picnic Perch tickets should show their tickets or vouchers on the day of the game at the booth behind Section 282 to have their ticket stamped. Tickets for the Left Field Club Picnic Perch are available for all game dates. To purchase these tickets (non-prime game: $40 in advance, $45 on the day of the game), please visit the Oriole Park Box Office or buy tickets online »

Lost and Found
Lost and found items should be taken to any Fan Assistance Center. Fans inquiring about lost items should call the Orioles Sales and Fan Services department at (888) 848-BIRD. If there is an emergency regarding lost keys, wallet/purse, or other similarly valuable item at a game, you may call the Ballpark Operations Department at (410) 547-6181 up to one hour after the final out. In order to make sure that your situation is addressed in a timely manner, please do not leave a voicemail at this number. If a representative from Ballpark Operations is not available to assist you, please call (888) 848-BIRD the following day.

Lost Parents/Found Children
Children who cannot find their parents should go to any Fan Assistance Center. Parents looking for their children should also go to the Fan Assistance Centers. In order to prevent lost children, Seat ID Bands are available to all fans at any of the Fan Assistance Centers or at the Concierge Desk on the Club Level. ID Bands are especially helpful for children who may be separated from their group while at the ballpark.

Military Appreciation
We are fortunate to be surrounded by dedicated military personnel throughout our region, and the Baltimore Orioles organization appreciates all of those who risk their lives each day for our country. In that spirit, we are proud to support our military through a variety of initiatives. The Orioles extend a $3 discount off of all tickets for military employees and their families, host an annual Military Appreciation Day, provide tickets to injured servicemen and host Naval Academy servicemen several times each year. Also, returning military personal can be recognized on the Oriole Park video boards with a special, complimentary "Scoreboard Surprise." For complete details, call 888-848-BIRD.

Novelties
Oriole Park features a number of novelty stands located throughout the ballpark for your Orioles souvenir shopping convenience.

The Orioles Store on the first floor of the Warehouse near Gate H is open 7 days a week year round. Hours on game days are Monday - Saturday 9:00 a.m. to 30 minutes after the last out, Sundays 11:30 a.m. to 30 minutes after the last out. Off-season hours are Monday-Saturday 9:00 a.m. to 5:00 p.m., Sunday 12:00 p.m. to 5:00 p.m.

Official Game
A game is official after 4 1/2 innings have been completed, or five innings if the Orioles are losing at the time. If a game is postponed prior to being an official game, fans should hold on to their ticket stub. Details regarding rescheduling or refunds will be announced through the media at a later date.

Orange Carpet Program
The Orioles Orange Carpet Program is a benefit package for our Season Plan Holders. Included are benefits such as discounted tickets and parking, a flexible exchange policy, enhanced ticket technology and service, season plan holder board meetings and exclusive gifts. For more information on the Orange Carpet Program or how to become a Season Plan Holder, please contact the Orioles Sales and Fan Services Department at (888) 848-BIRD or buy tickets now.

Oriole Advocates
Founded in July 1960, the Oriole Advocates, Inc. is a unique non-profit organization, dedicated to promoting and stimulating interest in the game of baseball at both the amateur and professional levels. For more information, visit www.orioleadvocates.org.

Oriole Bird, Team Mascot
Since 1979, the Oriole Bird has been entertaining fans of all ages at the park as well as making appearances throughout the region. For more information on having the Oriole Bird appear at your next event, contact the Orioles at (410) 547-6140.

OriolesREACH
The Orioles have long recognized the value of support from the community and believe it is critical for the organization to give back by being involved in local programs and initiatives. Through OriolesREACH, the team "reaches out" to our community to bring the fun and excitement of Orioles Baseball directly to fans, and to help our neighbors improve their daily lives.

Also, each year, OriolesREACH sends hundreds of donations to charitable, non-profit organizations, schools, and civic groups. To request a donation, please send a letter of request on your organization's letterhead one month prior to your scheduled event. This letter should include the contact information and address where the donation might be sent. Please send your request to:

OriolesREACH Donations
333 West Camden Street
Baltimore, MD 21201

You may also fax your request to 410-547-6292. Unfortunately, we are not able to accept requests via phone or email. Requests will only be considered for an organization that can include a copy of its 501 (c) (3) status, is a recognized charity supporting youth athletics or educational initiatives, and is located in the MD/DC/VA/DE/Southern PA area. The Orioles are unable to donate to for-profit companies. Due to the high volume of requests, we are unable to place follow-up calls regarding each donation request. If you have not yet received a response within one week of your event, please call the Orioles' Community Relations Department at 410-547-6221.

Parking
Camden Yards is easily accessible via major highways. General parking on a day of game basis is available in Lots F, G, and H. Subject to availability, limited parking may be offered in Lots B and C on a first-come, first-served basis.
Get more information on Handicapped Parking »
Off-site, over 30,000 spaces are located in garages and lots throughout the downtown/Inner Harbor area within one mile of Oriole Park.
Get directions to the park and more information on parking »

Party Facilities
Let us host a spectacular event at the ballpark for you and your guests. We can easily accommodate groups of 14 to 1,200 people. For rental of pre-game and party facilities during Orioles games, please call the Party Facilities Hotline at 410-547-6284. Catering for all party events is provided by ARAMARK Services.
More information »

Peanut Allergy Options
The Orioles have introduced a new ticketing option for fans with peanut allergies who still wish to cheer on the O's at Camden Yards.

A Peanut Allergy Suite is now available for select games. This suite on the Oriole Park Club Level will be cleaned thoroughly before each game and reserved specifically for those fans and their guests with a peanut allergy. Tickets are $20 per person and sold on a first-come, first-served basis. While there is no area in the ballpark entirely free from the possibility of peanuts or peanut dust, this suite provides an environment best suited for those fans with allergies. All fans and/or their parents will be required to sign a release form upon purchasing tickets.

The Oriole Park Peanut Allergy Suite is available on Friday, July 10 vs. the Blue Jays; Monday, July 27 vs. the Royals; Monday, August 10 vs. the Athletics; and Thursday, August 27 vs. the Indians. Tickets for this suite are available via phone order only at 888-848-BIRD.

Player Appearances
To arrange a player appearance for your group, please send a written request on business letterhead to:

Baltimore Orioles
Player Appearances
333 West Camden Street
Baltimore, MD 21201

Please include the following: date, location and time of event, organization sponsoring the event, and your complete contact information.

Police
The Police Command Post is located on the Lower Level Concourse near home plate and is operational from the time the gates are open until after the game has ended.

Private Suites
Oriole Park offers 75 luxurious private suites. Catering for all private suites is provided by ARAMARK Services. For more information about renting a private suite during an Orioles game, call the Party Facilities Hotline at 410-547-6284.
More information ».

Public Transportation
Oriole Park is easily reached via public transportation. The Maryland Transit Administration provides light rail, bus, MARC train and subway service to Camden Yards on a daily basis. For the most up-to-date information, please contact the MTA at 866-RIDE-MTA or online at www.mtamaryland.com.

Publications
The Orioles produce several publications available for purchase.

Orioles Media Guide: The Orioles Media Guide is published each February and contains biographical and statistical information on the team's major and minor league players, coaches and staff. The Media Guide also contains the records and history of the franchise. It can be purchased for $10 (plus $5 shipping & handling if ordered over the phone) at program and novelty stands during Orioles home games, at either of the Orioles' team stores or by contacting the Orioles at (888) 848-BIRD.

Orioles Magazine: Orioles Magazine is filled with articles and inside information on your favorite past, present and future Orioles. It's a must-have for any O's fan and makes a great holiday or birthday gift, especially for out-of-town Birds fans! Orioles Magazine can be purchased at the park at any program or novelty stand or can be ordered as a subscription (includes three editions of Orioles Magazine in April, June and August, as well as the Orioles Yearbook). Call (888) 848-BIRD or order online »

Orioles Yearbook: The Orioles Yearbook contains full-color photos and biographical information on every Orioles major and minor league player. It is available for $10 at the ballpark at any program or novelty stand, or order online.

Radio Broadcasts
The Orioles can be heard in Baltimore on our flagship station WJZ-FM 105.7 The Fan. The Orioles Radio Network is comprised of stations around the region, including stations in Maryland, Washington, D.C., Pennsylvania, Virginia, and West Virginia.
Complete list of affiliates »

Radios/Televisions
Single-speaker radios and hand-held televisions are permitted in the ballpark as long as they don't interfere with other fans' enjoyment of the game.

Rainouts
In the event that a game is officially postponed due to rain, tickets for that game will be considered rain checks. Rainout policies vary based on the situation. A policy will be announced after the game is officially postponed. Any game suspended after five innings (or 4 ½ innings if the Orioles are ahead) is considered a complete game. Suspended game tickets cannot be exchanged. Complimentary ($0.00 value) tickets are not exchangeable.

Re-Entry Policy
Fans will not be permitted to re-enter the ballpark once they leave. Only emergency situations for exiting the ballpark with re-entry permission can be granted by the Director of Ballpark Operations or the Manager of Event Operations with the Orioles. Fans requesting to leave the ballpark with re-entry permission should be directed to Fan Assistance Warehouse, where one of the above mentioned individuals will be contacted for authorization.

Restrooms
Spacious restrooms are located on all levels throughout the ballpark. Changing tables are available in most men's and women's restrooms. Parents taking children of the opposite sex to the restroom may want to use the special facilities located in the First Aid rooms or the Fan Assistance Center on the Lower Level Concourse.

Scoreboard Surprises
Fans may recognize that special person's birthday or anniversary on the scoreboard. Please call 888-848-BIRD or visit orioles.com at least 48 hours in advance to schedule your Scoreboard Surprise. Requests cannot be taken day of the game. Fans may also sign up for future games in the Fan Assistance Centers by providing the following information: celebrant's name, address, age/years married, the date of the game, and the name and daytime phone number of a contact person in case the Orioles have a question. Fans may also mail in their requests to:

Scoreboard Surprise
Baltimore Orioles
333 West Camden Street
Baltimore, MD 21201

Each birthday or anniversary request must be accompanied by a charitable donation of $25 or more made payable to the Baltimore Orioles Charitable Foundation.

The Orioles are also proud to provide complimentary Scoreboard Surprises each game for returning military personnel. To recognize a returning member of the Armed Forces, follow the process as noted above, and provide us with the honoree's name, rank, branch of the military, and area of the world they are returning from.

Security Procedures
Oriole Park at Camden Yards, in conjunction with Major League Baseball, has established the following security procedures for entrance into the ballpark:

• No hard-sided coolers, thermoses, glass bottles, cans or alcoholic beverages are permitted into the ballpark. You must leave these items in your vehicle before entering the ballpark.
• Non-alcoholic beverages in plastic bottles are permitted into the park. All items will be checked at the gates and any beverage which has been opened or partially consumed prior to entry is subject to confiscation if it is thought to contain alcohol. In addition, no plastic or paper cups of beverages are permitted into the park at the entry gates.
• All items permitted into the ballpark will be inspected. No bags or items exceeding the maximum size of 16" x 16" x 8" are allowed into the ballpark. Permitted items must easily fit into a 16" x 16" x 8" container.
• No containers or unauthorized items can be left at any park entrance. You will be asked to return them to your vehicle.
• No re-entry will be permitted. Once you enter the ballpark, you will not be permitted to leave and re-enter the facility. Please make sure you have everything you need with you before entering the ballpark.
• Only vehicles dropping off or picking up guests with disabilities are permitted to stop curbside at the ballpark. No other vehicles are permitted curbside, nor will people be able to stand and wait with their vehicles.
  More information on Equal Access Accommodations ».

Also, if you need to contact Oriole Park security or an event staff supervisor while at the Park, now you can do so without leaving your seat. Simply text your concern or issue for a prompt response. Text "Orioles" then <SPACE> then the issue and seat location to 41513. Standard SMS rates apply.)

Shannon's Fund
In July 2008, the Orioles and OriolesREACH announced the establishment of Shannon's Fund, a $50,000 endowment at the University of Maryland Medical Center that will provide financial assistance to hospital patients and their families. The Fund was created in memory of Shannon Obaker, the Orioles' Director of Community Outreach who bravely fought cancer for over a year before she passed away in January 2007 at age 29.
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Those wishing to make contributions in Shannon's memory can donate online, or make checks payable to Orioles Charitable Foundation and mail to:
Shannon's Fund
c/o Orioles Charitable Foundation
333 West Camden Street
Baltimore, MD 21201

Smoking Policy
For the health and comfort of others, smoking is prohibited in all areas of the ballpark except along the Upper Level Concourse, the Eutaw Street corridor, and portions of the Bullpen Picnic Grove. Fans who fail to comply with this policy, after appropriate warning, may be subject to ejection from the ballpark.

Telephones
Pay telephones are located throughout the ballpark, near each restroom. For information on TDD equipped pay phones, see Assisted Listening Devices.

Television Broadcasts
Orioles games are televised exclusively by MASN, the Mid-Atlantic Sports Network, throughout the Mid-Atlantic region. In 2009, MASN HD will broadcast over 100 Orioles games in crystal clear, high definition format. Viewers in Maryland, the District of Columbia, Virginia, West Virginia, Delaware, North Carolina and Pennsylvania can find their MASN, MASN2, and MASN HD channel numbers by visiting www.masnsports.com.

Viewers in Baltimore will be able to watch 20 over-the-air games via "MASN on WJZ." WJZ-TV in Baltimore will serve as MASN's Baltimore affiliate and will simulcast these select games. However, all games aired outside of Baltimore can only be seen on MASN.

Tickets
Tickets for regular season Orioles home games can be purchased at the Oriole Park Box Office at the north end of the Warehouse, Monday through Saturday from 9:00 a.m. - 5:00 p.m. and Sunday from 12:00 p.m. - 5:00 p.m. Tickets may be purchased online, or by calling (888) 848-BIRD. In the event that a game is sold out, standing room only tickets may be made available.

Tours of Oriole Park
Tours of Oriole Park at Camden Yards are given daily from mid-February through mid-December, except on days with afternoon home games. Tour tickets can be purchased either online, or at the main box office windows, located at the north end of the ballpark's Warehouse. Tickets are sold in advance or the day of the tour, subject to availability. Call the Tour Information Line at 410-547-6234 or purchase tickets online.

Umbrella/Rain Protection Policy
Umbrellas of all shapes and sizes are permitted in Oriole Park as long as they do not interfere with other fan's view and enjoyment of the game. Orioles reserve the right to restrict the use of and possibly confiscate all rain protection devices.

Vegetarian Food Options
Oriole Park is proud to have recently been named one of the Top 10 Vegetarian-Friendly Ballparks in all of Major League Baseball. In addition to several salad options located at various concession points throughout the park, vegetarians and vegans can enjoy vegan-friendly hot dogs, burgers and buns at Pastimes Cafe on Eutaw Street. Also, several dietary-specific options are provided at Noah's Pretzels located on the lower concourse near Gate C.

Warehouse
The landmark B & O Warehouse, beyond right field, is the longest building on the East Coast at 1,116 feet (but only 51 feet wide). The eight story building provides unique office space for the Orioles and other tenants, including the Mid-Atlantic Sports Network and the Maryland Stadium Authority. A 432-foot home run drive will reach the Warehouse if it hugs the right field line.

Warehouse Wire E-Newsletter
The Warehouse Wire is the official e-mail newsletter of the Baltimore Orioles. Warehouse Wire members receive all the latest information and breaking news regarding player transactions, schedules, ticketing, Orioles merchandise, special events, and much more.
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Wheelchair Service
A limited number of wheelchairs are available in the Fan Assistance Centers and at the Concierge Desk on the Club Level on a first-come, first-served basis. Wheelchairs are to be used for transportation purposes, and the Orioles provide all fans with this service. Wheelchairs cannot be signed out for the entire game; due to the limited number of wheelchairs, they may only be used to transport an individual to their seat and should not be used outside the gates to transport an individual to their vehicle. A driver's license, state issued photo ID, or credit card is a required deposit in order to use an Oriole Park wheelchair. Fans are encouraged to contact Fan Services at (888) 848-BIRD to make special arrangements.